Is it compatible with solar PV?
Is it eligible for government incentives?
Yes—approved for STCs and other state/federal rebates, including potential ~$1,080 federal incentive.
What is the COP of the iStore 270L?
Its Coefficient of Performance (COP) ranges from 4.0 to 4.8, depending on ambient conditions.
How many people is the 270L suitable for?
Ideal for families of around 3–6+ persons or homes with higher hot water demands.
Can the iStore 180L be installed outdoors?
Yes. The iStore 180L is designed for outdoor installation, operating efficiently in a wide range of Australian climates. It works best in well-ventilated areas with good airflow to optimise heat pump performance.
How long does it take the iStore 180L to heat water?
The iStore 180L typically takes around 4–5 hours to fully heat a tank of water, depending on ambient temperature and usage. Thanks to its highly efficient heat pump technology, it consumes far less energy than conventional systems during this process.
Is it environmentally friendly?
Yes – it uses R290 refrigerant, which has a very low global warming potential.
What energy savings can I expect?
Up to 70% compared to traditional electric hot water systems. Saving of up to 77.5% with Gas hot water heating alternatives.
How many people is the iStore 180L suitable for?
The iStore 180L is ideal for households of 2–4 people, providing a reliable and efficient hot water supply while reducing energy bills compared to traditional electric or gas systems.
Why do i see smoke coming from my iStore?
The iStore carries out automatic defrost cycles during very cold weather conditions to prevent ice build up. During the defrost cycle a fog or mist may be witnessed coming from the iStore. There is no cause for concern should this be seen.
