Follow clear video tutorials for operating your iStore heat pump, setting the clock, programming heating times and selecting the right operating mode.
Tutorials will be grouped by the control task you want to complete.
Controls vary between product generations. Check your display type before following a tutorial.
iStore control functions vary between product generations. Check the complete model number on your product label before selecting a tutorial group.
Select this group if your model number ends in R290.
Select this group if your model number does not end in R290.
Start by learning how to wake and unlock the display, switch your system on or off and identify the controls used by your iStore model.
Learn how to activate the LCD screen and unlock its controls before changing system settings.
Follow the correct control sequence for turning your iStore heat pump on or placing it into standby.
These introductions explain the screen layout and controls used by each product generation.
An introduction to the LCD controls used by current iStore 180L and 270L R290 systems.
An introduction to the display layout and controls found on previous-generation iStore systems.
Set the LCD clock first, then follow the timer tutorials in order to create heating periods that suit your household.
Make sure the displayed time is correct before creating heating schedules. Timer functions depend on the LCD clock.
Work through the tutorials from left to right when setting timers for the first time.
Create the first scheduled heating period for your regular hot-water routine.
Add another heating period when your household needs hot water at more than one time of day.
Add a third period where required and review your programmed timer settings.
Adjust a programmed heating period when your household routine or preferred schedule changes.
Remove a programmed heating period when it is no longer required.
Learn how to select operating modes, request additional heating, check the water temperature and configure your system when you are away.
Learn how to view and select the operating modes available on current iStore R290 systems.
Learn how to review and change modes on previous-generation iStore LCD control panels.
Use these tutorials when you need to temporarily change how your system operates or confirm its current settings.
Learn how to request additional heating when your household needs more hot water.
Request heating when hot water is required outside your normal programmed schedule.
View the temperature information shown on your iStore LCD control panel.
Adjust your system settings when your home will be unoccupied for an extended period.
Find detailed product instructions, practical answers and ownership support for your iStore heat pump hot water system.
Access current and previous owner manuals, installation instructions and product documentation.
Browse documentsFind straightforward guidance covering controls, timers, operation, installation and everyday ownership.
Search the FAQsRegister an eligible iStore product purchased through a reseller and provide the required installation details.
Register your warrantyControl functions and available settings can vary by product model and generation. Always refer to the owner manual supplied for your specific system.
Award-winning heat pump hot water systems engineered for Australian conditions, lower running costs and dependable everyday performance.