Heat pump support
How can we help?
Whether you need help choosing an iStore heat pump, purchasing retrofit WiFi or getting support for an existing system, select the best place to start or send us an enquiry below.
Send an enquiry
Australian-based support
Choose the right place to start.
Wifi assistance
Wifi & Create a Plant Support
Call 1300 986 971 If you are having any issues with your plant setup or wifi. System assistance Troubleshooting Check common issues before submitting a support request. Connected control Retrofit WiFi purchase Request WiFi hardware for a compatible heat-pump system. New installation Warranty registration Register your iStore heat pump and provide the required installation details.
Call 1300 986 971 If you are having any issues with your plant setup or wifi. System assistance Troubleshooting Check common issues before submitting a support request. Connected control Retrofit WiFi purchase Request WiFi hardware for a compatible heat-pump system. New installation Warranty registration Register your iStore heat pump and provide the required installation details.

