How do I force the iStore on?
Unlock the screen as per FAQ “The LCD screen will not respond” then press and hold the leftmost lcd button for one second and let go, the unit should now wakeup, show you the temperatures, and if required start to heat. To turn it off again just do a one second press on the power button to return it to the OFF state.
Does the iStore maintain its settings during a power outage?
Yes the iStore has an internal memory so that if there is any loss of power when the power returns it remembers all of the settings and timers you have programmed in.
When does the iStore anti-legionella protection cycle operate?
To comply with the Australian storage hot water regulations all manufacturers must comply with
anti-legionnaires protection within their product. The iStore utilises the compressor heating system
as the method to achieve the compliance due to its high efficiency.
Does the iStore have anti-legionella protection?
Yes – To comply with the Australian storage hot water regulations all manufacturers must comply with
anti-legionnaires protection within their product. The iStore utilises the compressor heating system
as the method to achieve the compliance due to its high efficiency.
Does the iStore have a booster?
Yes – on occasions during high demand there may be need to start the booster during heat cycles or even outside the heat cycles, simply press the booster button for a manual boost. NOTE this is a one-time boost and will not operate during the next heat cycle.
Do I need to set my clock?
The clock and date is not required for normal functioning of the iStore, it is only required for operational timers or setting the end of my vacation.
The LCD screen will not respond?
To protect the screen from accidental changes there is a child lock that can engage after a number of minutes of inactivity, when this lock turns on a padlock symbol will appear to the right of the digital clock time. To unlock the screen press and hold the power button (leftmost button) for 8 seconds until a beep is heard and the padlock symbol turns off.
Why does my screen say “OFF”?
The most likely situation is you are visiting your iStore outside of the timer window, when the timer window start time is reached the unit will power on and show the actual tank temperatures. Note the unit will not heat while it is OFF.
Why won’t my screen wake up?
Unlike a mobile phone where the whole screen is touch sensitive, only the control buttons on the lcd are touch sensitive. On the 270L istore the lcd control buttons are 1.5cm up from the silver surround, on the 180L the buttons are 3cm up from the edge of the black frame when the protective flap is opened.
The screen is blank?
Similar to a mobile phone the LCD will turn off to prolong its life, the easiest way to wake the screen is to place the palm of you hand on the LCD and press gently. The screen will turn off again after 30 seconds of inactivity.
To prevent unwanted changes to the iStore settings the screen will automatically lock after 3 minutes of activity on units sold after early 2020. For older units we recommend manual locking of the screens, to lock the screen simply press and hold the power button for 8 seconds until the padlock symbol appears. To unlock any models press and hold the power button for 8 seconds until the padlock symbol turns off.