Further questions?
Can’t find the answers you were looking for? Our staff are always happy to help. Please don’t hesitate to get in touch with our team today on
1300 515 636 or leave us a message on the form below.
How often should I have it serviced?
iStore recommends that a 5 year service be conducted to ensure the system is working at maximum efficiency.
Is my iStore easy to maintain?
Yes – the iStore is very easy to maintain. After your iStore is installed and commissioned, maintenance required is very minimal.
Can I replace an existing gas or electric hot water system?
Yes – the iStore is an ideal replacement for existing gas or electric hot water systems. In fact, installing an iStore when replacing existing hot water systems takes about the same time as installing a traditional gas or electric hot water system.
Will I be without hot water for long during installation?
Typically, an installation of the iStore will take between 2-3 hours to complete. In almost all installation scenarios you will have hot water again the same evening of installation.
Can the iStore be installed indoors?
Yes – the iStore can in fact be installed indoors as the refrigerant used is non-flammable and safe to be installed indoors. Provision for adequate fresh air to unit location shall be provided. Contact iStore to discuss your site-specific needs.
How much space will the iStore take up?
The 270L all-in-one iStore will require approximately 0.7m in width x 2.1m height whereas the iStore 180L is specifically designed for narrow block installations and has the unique dimensions of 0.54m in width x 2.1m height
Does the iStore need to be installed on the ground?
The most common installation location is on the ground, located outside the home. Custom solutions for tight / elevated areas can be designed, however please contact an iStore specialist to discuss your needs.
Is the technology the same between the 180L and the 270L iStore’s?
Yes the 2 models operate with exactly the same efficient, tried, and proven heating process. The super efficient 180L with a powerful 500W compressor will heat all your hot water or the powerful 900W compressor in our 270L will cover all of your hot water needs for your large and growing family.
Are government incentives and rebates still available?
Yes.
Depending on your residing state in Australia,
customers replacing existing traditional hot water systems may be eligible for $800 to
$3000 off their system cost!
Our products are listed under the IHEAT manufacturing brand and can be found on the CER database for STCs, the Victorian VEEC and VEU registers, the NSW ESC register and the ACT low interest loan schemes.