Why does the fan continue to operate after the heat cycle is completed?
There is an overseas function in older units that was designed to capture the cold air from the iStore and duct that to the kitchen, it was termed fan mode. There was a trap where if the electric booster button is held for an extended period the fan mode is started in either slow or fast speed. To clear the fan mode simply press and hold the booster button until the fan icon moves from 1/2 fan to full fan and then the icon turns off, let go and the fan should stop. NOTE if the unit is heating at that time the fan will stay on until the end of the heat cycle.
Can i control the fan speed?
No the iStore has a single speed fan to maximize the heating capability, the fan will only run while the heat cycle is underway.
How do i clear the timers?
To clear the timers press and hold the clock button for two seconds until ON 1 and the timer is displayed and flashes, then a single tap on the power button in the bottom left of the LCD will disable the timers. You can confirm they are disabled as the words ON, OFF, and 1/2 will no longer be displayed above the digital clock time.
What is the iStore tank made of?
With over 50 years of exposure to the harsh Australian water supplies the mild steel vitreous enamel lined tank is still the superior choice for storage hot water systems with the vast majority of storage systems installed being vitreous enamel.
Can i turn the iStore up above 60/62 degrees?
For domestic environments we do limit the units to 60/62 degrees depending on the models but remember that your house should also have an anti-scald/tempering vale to automatically reduce the household delivery to 50 degrees.
Is the iStore insulated?
Yes the iStore has over 50mm of insulation to prevent rapid heat loss, in fact the Australian Government has specific compliance testing for heat loss and is considered an essential part of the certification process to obtain government rebates.
How can i check my temperatures outside the timer window?
If you visit your iStore outside of the timer window it will display OFF on the LCD screen, to see the temperatures firstly check if the LCD is locked, you may see a padlock icon to the lower right of the screen, if locked you unlock the screen by pressing and holding the power button in the bottom left for 8 seconds until the icon goes off. Then tap the booster button once, this will temporarily engage the booster and the display will flash bck and forward between OFF and the display temperatures. Once you have reviewed the temperatures simply tap the booster button again and the iStore will return to the OFF state
Can I turn my iStore temperature down?
There should be no reason to turn your temperature down as iStore heaters should already have an anti-scald / tempering valve installed to comply with Australian regulations which will limit the delivery temperature to 50 degrees.
Will the iStore ever run out of hot water?
The iStore range includes the 180L for up to 4 people in a water conscious household whereas our 270L is the family size unit. The 180L can produce on average 1600 litres per day in ECO mode and 1900 litres per day from the 270L in ECO mode. Talk to your local Authorised Reseller for your individual need.
Can my iStore survive floods?
Should the iStore Air-to-Energy Water heater have been partially or fully submerged then is should be replaced. As a general rule water submerged water heaters may have:
- Electrical components damaged beyond repair or with compromised mechanisms.
- Fans, evaporators, flues, and heat exchangers affected by silt and blockage, causing unsafe operation.
- Other components of the water heater like insulation which may be damaged, thereby affecting the operation and life span of the water heater.
Also, if flood water has entered a water heater, the quality of the potable water provided may be affected and it is recommended that the unit be replaced. Remember, flood waters may be contaminated with sewage which can carry a range of viruses, bacteria and parasites in addition to other debris.
Call iStore on 1300 515 641.