Currently we do not offer any ducting to redirect the exhaust air from an iStore. Please note that the exhaust is typically between 5 to 10 degrees colder than the ambient temperature and typically operates for less that 4 hrs per day. This relatively short operating time provides a total volume not typically offering any reuse opportunity. Please note that we do not want the exhaust air restricted in any manner as this could adversely effect the operation and longevity of the iStore.

Yes an iStore can be installed inside but the iStore requires a minimum of 120 cubic meters of natural ventilation to operate efficiently. An example would be an area of 8.0m x 6.3m x 2.4m (a large double garage or open space under a home). External installation is the preferred method to capture the warm ambient air temperature but note the air discharged will always be cold. If unit is being installed internally, provision for fresh air to be introduced shall be provided 450(270L) / 700(180L) m3/h minimum requirement

Yes technically there is no reason why an iStore cannot be on a controlled load circuit.

Note that technical support during normal business hours can be limited unless there is a manual override of the circuit available.

Utilising the built in timers is typically a more flexible way to restrict the operating times to those desired.

It is not advised to attempt integration of the iStore built in timers with the Offpeak circuit as the grid removing power at varying times may interrupt the heating cycles from the built in timers. Removal of the power will leave the iStore in the state it was in at that time, for example if the unit was in the OFF state when the power was removed then it will remember that and be in the OFF state when the grid turns the power back on. The iStore will not switch back on until the start timer is reached and hence may not heat at all during the grid power supply time.

This valve is mandated by the Australian government to prevent children and the elderly from getting scalded with hot water, these valves were mandated in 2013 for all states on new or replacement storage hot water systems.. The anti-scald valve will automatically mix the water down to a maximum of 5o degrees celcius for delivery to the household. It is illegal to alter or remove an anti-scald valve.

No, the iStore will operate normally on any aspect as the ambient temperature on any open area around the house will be the same. This is a very old misconception on the operation of compressor style hot water heaters.

No, the iStore cannot accept anything termed as an uncontrolled heat source, these can be a wood chip heater, a wetback fireplace, or traditional solar hot water panels, as these products can deliver boiling water to the iStore. Connection of these products will void the iStore warranty.

Technically your iStore can reside on a shared circuit but we will leave the ultimate decision to your electrician to decide whether the circuit is suitable for the load from either size of iStore you chose. There are many factors that determine whether a circuit is suitable to handle the possible loads introduced and the electrician will consider those and the AS/NZ3000 wiring standards when installing our products.

Compressor technology water heaters like the iStore are constantly filled with condensation that forms on the evaporator, this means that the components are designed to be in such an environment for its entire working life.

All of the components are either non-ferrous, galvanized, or polycarbonate construction to handle such a harsh environment.

A standard servicing schedule to suit the water supply should include a review of any possible dust, pollen, or salt build up inside the evaporator and compressor area of the iStore. Any build up can be simply washed out with gentle application of water with a garden hose.

NOTE: no high pressure cleaning, solvents, or abrasives should be applied.

The power draw of an iStore will vary slightly during the heat cycle as the water temperature increases but you general requirements the figures below are indicative of a 60 degree heat target.

180L iStore – 500/700w draw(3 amps)

270L iStore – 1000/1200w draw(5 amps)

Yes – the iStore is an ideal replacement for existing gas or electric hot water systems. In fact, installing an iStore when replacing existing hot water systems takes about the same time as installing a traditional gas or electric hot water system.